In this policy, references to ‘we’, ‘us’, and ‘our’ refer to ZK Finance Pty Ltd (ABN) 55 676 609 251
We value your privacy and are committed to safeguarding your personal information in accordance with Australian privacy laws.
When we mention “personal information,” we mean data that can reasonably identify you. This may include details or opinions about you, including credit information. Credit information encompasses factors used to assess your finance eligibility, such as existing loans, repayment history, and defaults, typically shared between finance providers and credit reporting bodies.
The personal information we collect may include your name, date of birth, address, account details, occupation, and other details necessary for
We collect personal information to assess your finance applications, manage finance arrangements, and for direct marketing purposes. This may include offering additional products or services aligned with your needs.
We primarily collect personal information directly from you, though we may also obtain it from finance brokers, accountants, or lawyers.
We may disclose your personal information to entities involved in managing your finance, associated businesses for marketing purposes, or entities with an interest in our business. We’ll ensure recipients have a commitment to protecting your information or obtain your consent before disclosing it.
Periodically, we may use your personal information to provide finance-related updates, offers, or information on new products or services. You can opt-out of receiving such communications at any time.
To maintain accurate records, we rely on you to inform us of any changes to your personal information.
You may request access to, or correction of, your personal information at any time. We’ll respond promptly and may charge a fee for retrieval.
We’ll only collect sensitive information with your consent and handle it with care.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
If you have concerns about how we handle your personal information, please contact us. We’ll acknowledge your complaint promptly and aim to resolve it within 30 days. If unresolved, you can escalate the matter to the Australian Financial Complaints Authority (AFCA).
For more details on how we manage your personal information, please contact us.
As market practices and regulations evolve, we may update this privacy policy. You can request a copy in an alternative format if needed.
